Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of San Francisco

These are the results for insurance specific consumer resources for CA. The listing is grouped by primary service category, then sorted alphabetically.

Consumer Information

• United Policyholders
  A nonprofit organization that provides information about insurance from the consumer’s point of view. They offer help in understanding your insurance policies, as well as tips for making a successful claim, especially after a natural disaster. (San Francisco, CA)
  

Consumer Protection

• California - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (San Francisco, CA)
  

Financial Services

• Federal Deposit Insurance Corporation (FDIC)
  Contact about complaints against state-chartered banks that are not members of the Federal Reserve System and for information on deposit insurance. (San Francisco, CA)
  

Housing

• California - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (San Francisco, CA)
  

Insurance

• California - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (San Francisco, CA)
  
• Legal Assistance to the Elderly
  Provides assistance on civil matters, including landlord/tenant, to S.F. residents, 60 years or older. Must be S.F. resident 60 years or older. Provides legal services and health insurance counseling for seniors (age 60 or over). Assistance includes help with Medicare, Medi-Cal, Social Security, SSI, tenant problems, physical abuse, financial abuse, residential care and nursing homes. Home, hospital and nursing home visits are made by appointment.… (San Francisco, CA)
  
• United Policyholders
  A nonprofit organization that provides information about insurance from the consumer’s point of view. They offer help in understanding your insurance policies, as well as tips for making a successful claim, especially after a natural disaster. (San Francisco, CA)
  

Insurance Regulators

• California - Department of Insurance
  The Consumer Services Division is responsible for gathering and responding to consumer inquiries regarding insurance company or producer activities. (San Francisco, CA)
  
• California- Insurance Regulator
  Contact about complaints or questions concerning the insurance industry, including brokers and agents. Free rate surveys available to the public. (Also send copies of written complaints about insurance rates to the Attorney General’s office; it is a Proposition 103 watchdog agency. Complaints against HMOs not licensed as insurance companies go to the Department of Corporations.) (San Francisco, CA)
  

Legal Assistance

• Legal Assistance to the Elderly
  Provides assistance on civil matters, including landlord/tenant, to S.F. residents, 60 years or older. Must be S.F. resident 60 years or older. Provides legal services and health insurance counseling for seniors (age 60 or over). Assistance includes help with Medicare, Medi-Cal, Social Security, SSI, tenant problems, physical abuse, financial abuse, residential care and nursing homes. Home, hospital and nursing home visits are made by appointment.… (San Francisco, CA)
  

Seniors

• Legal Assistance to the Elderly
  Provides assistance on civil matters, including landlord/tenant, to S.F. residents, 60 years or older. Must be S.F. resident 60 years or older. Provides legal services and health insurance counseling for seniors (age 60 or over). Assistance includes help with Medicare, Medi-Cal, Social Security, SSI, tenant problems, physical abuse, financial abuse, residential care and nursing homes. Home, hospital and nursing home visits are made by appointment.… (San Francisco, CA)